OUR PLEDGE


Customer first. That is and always will be our motto.

We strive to deliver you with the freshest products, on-time delivery and personalized service. We want to ensure that you, our valued customers, feel appreciated and are happy with our service.

Know that we are always here to respond to questions, concerns, feedback. Just email us at info@manhattanmilk.com or leave a comment here. Anytime.


OUR GUARANTEE

We want you to be 100% satisfied with our service. If there is ever an issue or concern with the delivery, please contact us and we will fix the problem and/or refund your order.  


GIVING BACK

Manhattan Milk has partnered with ROCNATION to support Feeding America and local food banks across the United States. We thank Beyond Meat, Arizona, Power Up Snacks, WW, Go Puff and other corporate supporters for all their collective donations. Over 150,000 food products have helped food banks to address surging demands as a result of COVID-19.

“Every human has the right to nutritious food and the right to be free from hunger.”

With our partnership with ROCNATION, Manhattan Milk has been able to support Feeding America by donating our goods to local food banks all across the United States. During these unprecedented times, food banks have seen dramatic demands in donations, support and aid.

This is our way of helping give back to our community.





DIVERSITY

Manhattan Milk understands the importance of taking meaningful action to address and stand up against the racism and the injustice that is happening in our country. Over the past 10 years, we have prided ourselves on giving back to our community, treating people with kindness and most importantly, fostering inclusivity. We care deeply about our team, our community, and our customers; therefore, we will always work towards creating a positive, reliable and healthy experience for people in New York City, regardless of background, size, shape, color, or ability.

However, as events have unfolded over the last week in our beloved city and the rest of the country, we recognize that these efforts are not enough. It’s not enough to just be ‘not racist’. We must be actively anti-racist. In the words of Elie Wiesel: “We must take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented.”

It’s clear that we as a business, as a nation, and as members of one human race, must proactively work towards a long-term solution to these systemic issues.

We are committed to driving change starting by educating ourselves, reading, ensuring Manhattan Milk is an inclusive place for people of color to work and listening to the black members of our broader community. While it’s just a start with a long way to go, we are certain that together we can make a difference. We stand with the Black Lives Matter movement and with each of you in the fight against racism, injustice and inequality.




TERMS

All orders are final once submitted.

Customers have 1 hour to change an order or cancel it once submitted.

Products are subject to substitution depending on availability.

Memberships are final once purchased and used.

Manhattan Milk has the right to terminate all orders.